Terms and Conditions

Privacy policy

General Legal 

Should you view the Gold Refining Systems Inc. Web site and respond with information (excluding personal information, which is addressed under the Internet Privacy Policy) including questions, comments or suggestions regarding the content of the Gold Refining Systems Inc. Web site, such information shall be deemed to be non-confidential and Gold Refining Systems Inc. shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Gold Refining Systems Inc. shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information.

GOLD REFINING SYSTEMS Inc. MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OF ANY NATURE REGARDING THE INFORMATION OR THE PRODUCT TO WHICH THE INFORMATION REFERS. The information on this Web site may include typographical inaccuracies.

Under no circumstances will Gold Refining Systems Inc. be liable to any person or business entity for any direct, indirect, special, incidental, consequential or other damages based on any use of this Web site or any other Web site to which the Gold Refining Systems Inc. Web site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information, even if Gold Refining Systems Inc. has been specifically advised of the possibility of such damages.

Personal Information

Gold Refining Systems may ask you to register and provide personal information, such as when you purchase products from our online store, download software, register new products, access product information, features or programs, enter a contest or sweepstakes, or sign into a page that requires authorization. Gold Refining Systems may also collect credit card information to bill you for products and services that you purchased.

This personal information may include your name, e-mail address, user ID, domain name, URL, mailing address, and telephone number. Gold Refining Systems may also collect demographic information such as your age, gender, zip code/postal code, education level, household income, operating system, preferences, interests, favorites, and whether you are a personal or business user. If you choose not to register and provide this information, you can still use most of Gold Refining Systems Web site. Unfortunately, you will not be able to access areas that require registration.

In addition, when you choose to use our referral service to tell a friend about our site, we will be asking for your friend’s name and e-mail address. Gold Refining Systems will automatically send your friend a one-time e-mail inviting him or her to visit the site. Gold Refining Systems does not store this information and only uses it for the sole purpose of sending this one-time e-mail.

Children’s Personal Information 

We do not knowingly collect personally identifiable information from users under the age of 13. If we are made aware that we have such personal information, we will take reasonable steps to delete that information.

Disclosure of Information

Gold Refining Systems keeps your personally identifiable information confidential. We do not disclose it to third parties or others that do not have a need to know such information except under certain circumstances. Set forth below are additional circumstances where Gold Refining Systems may share your personal information:

Certain of our employees, independent contractors and service providers may have access to your personally identifiable information necessary for the sole purpose of helping us run our business. These employees and contractors have confidentiality and security obligations.

Our affiliates, subsidiaries and third party service providers as we deem appropriate.

We may disclose your personally identifiable information to another business entity should we plan to merge with or be acquired by that business entity; or to any organization involved in a merger, transfer, or sale of our assets or business.

Before we disclose your personally identifiable data for other reasons, we will first obtain your consent, for example via e-mail, click-through, an online opportunity to opt-out, or otherwise.

If you post any information in public areas of our Web site, such as chat rooms and message boards, it will be available to the public and we may reuse and republish such information at our discretion and in accordance with our Terms of Use.

To protect and defend the rights or property of Gold Refining Systems, including its Web sites.

We may also share your personally identifiable information to respond to law enforcement requests, court orders or other legal processes or if we believe that such disclosure is necessary to investigate, prevent or respond to illegal activities, fraud, physical threats to you or others, national security threats or as otherwise required by any applicable law or regulation. 

In the event that we disclose your personally identifiable information as set out above, we will require third party organizations that have access to your personally identifiable information to protect and maintain your personally identifiable information in compliance with the terms and conditions of this Statement.

Prohibited Disclosures 

Except as set forth above, Gold Refining Systems will not disclose your personally identifiable information to any third party, including advertisers, without your explicit consent. In addition, Gold Refining Systems will not share, trade, rent, or otherwise disclose your personal information, Gold Refining Systems e-mail list or address list to third parties for their promotional purposes.

 

Conditions of use

PLEASE READ THESE TERMS AND CONDITIONS (TC) OF USE CAREFULLY.  BY USING THE SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TC. IF YOU DO NOT ACCEPT THESE TC, DO NOT USE THE SITE.

goldrefiningsystems.com ("Site") is owned by Gold Refining Systems, Inc. (GRS) and is provided free of charge to users who agree to abide by our TC. GRS reserves the right to change the nature of this relationship at any time, and to revise these TC from time to time. Users who violate these TC will have their access canceled and they may permanently be banned from using the Site. Users should check these TC periodically. By using the Site after we post changes to these TC, you agree to accept those changes, whether or not you actually reviewed them.

USERS/PARTICIPANTS

We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion. No person under the age of 13 should use the Site without the consent of their parent or legal guardian. Use of the Site by any user shall be deemed to be a representation that the user is 13 years of age or older.

COOKIES

"Cookies" are small encrypted data files containing references to user ID information supplied by the user and stored on our secure server, that may write to your hard drive once you have accessed a website. GRS uses cookies to enhance your shopping experience. Cookies are used to keep track of your shopping cart and to save your password so you do not have to reenter it each time you visit the Site. To learn more about how we protect customer information, please review our Privacy Statement.

COPYRIGHTS, TRADEMARKS & RESTRICTIONS

The material included herein, including site design, text, graphics, and the selection and arrangement thereof are copyrighted © by nopCommerce and GRS. ALL RIGHTS RESERVED. Store.goldrefiningsystems.com, goldrefiningsystems.com, other trademarks and all page headers, custom graphics, and custom icons are service marks and trademarks of GRS. All other trademarks, product names, and company names or logos cited in this Site are the property of their respective owners.

The Site and all materials on the Site, including, but not limited to, images, illustrations, posts, audio clips and video clips (the "Materials") are the property of GRS and licensors and are protected from unauthorized copying and dissemination by copyrights that are owned or licensed by GRS and by copyright law, trademark law, international conventions and other intellectual property laws. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from the Site without GRS prior written permission. However, you may save or print portions of the Site with the intent of placing an order with GRS. Any other activity constitutes an infringement of trademark or other proprietary rights of GRS or third parties.

LINKS

GRS is not responsible for the content of any unaffiliated websites that may be linked to or from the Site. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from the Site is independent from GRS, and GRS has no control over the content of that other website. In addition, a link to any other website does not imply that GRS endorses or accepts any responsibility for the content or use of such other website. In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by GRS of that third party or of any product or service provided by a third party.

PRODUCT AND SERVICES INFORMATION

Prices shown on the Site apply to products and services on the Site. Price and availability are subject to change without notice.

We attempt to display all products shown on the Site in an accurate manner, however, because of the technical differences in the equipment of our customers, we cannot be responsible for photographic differences in size, shape and color of the products.

The receipt of an email order confirmation is simply a recognition that we have received your requested order, and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold, or prohibit a sale altogether, including but not limited to prohibiting sales to reseller

NOTICE AND TAKE DOWN PROCEDURES

If you believe any Materials on the Site infringe your copyright or trademark rights, you may request such Materials be removed by following the notice and take down procedures of the Digital Millennium Copyright Act. To follow those procedures, contact GRS and provide the following information:

A clear statement identifying the works, or other materials believed to be infringed.

A statement from the copyright holder or authorized representative that the Materials are believed to be infringing.

Sufficient information about the location of the allegedly infringing Materials so that GRS can find and verify its existence.

Your name, telephone number and e-mail address.

A statement from you under penalty of perjury that the information supplied is accurate, and that you are authorized to act on the copyright owner's behalf.

A signature or the electronic equivalent from the copyright holder or authorized representative.

CONDUCT OF USERS

You agree that you will not:

(i) transmit via or through the Site any information, data, text, files, links, software, chat, communication or other materials that is or which GRS considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, racially or ethnically hateful or otherwise objectionable;

(ii) attempt to transmit any "virus", "trojan horse" or other software destruction or disruption device;

(iii) intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to, any regulations having the force of law while using or accessing the Site or in connection with your use of the Site, in any manner; and

(iv) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity.

 INDEMNITY

By using the Site, you agree to indemnify the GRS for any and all claims, damages, losses, liabilities and causes of action (including expenses and attorneys' fees) incurred by them arising out of or relating to your breach or alleged breach of these TC (including without limitation, claims made by third parties for infringement of intellectual property rights). You agree to cooperate as fully as reasonably required in the defense of any claim. GRS reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

DISCLAIMER, LIMITATION OF LIABILITY

THE SITE IS PROVIDED BY GRS "AS IS" AND "AS AVAILABLE" BASIS. GRS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO (1) THE OPERATION OF THE SITE, (2) THE QUALITY, ACCURACY, COMPLETENESS OR VALIDITY OF ANY MATERIALS ON THE SITE, OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THE SITE, OR (3) WHETHER THE FUNCTIONS CONTAINED ON THE SITE WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. GRS IS NOT RESPONSIBLE FOR PRINTING OR TYPOGRAPHICAL ERRORS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

THIS SITE MAY ALSO CONTAIN FACTS, VIEWS, OPINIONS, STATEMENTS, AND RECOMMENDATIONS OF THIRD PARTY INDIVIDUALS AND ORGANIZATIONS. NONE OF THE GRS PARTIES REPRESENTS OR ENDORSES THE ACCURACY, TIMELINESS, OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, OR OTHER INFORMATION DISPLAYED, UPLOADED, OR DISTRIBUTED THROUGH THE SITE. YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY SUCH OPINION, ADVICE, STATEMENT, OR INFORMATION WILL BE AT YOUR SOLE RISK.

GRS IS NOT RESPONSIBLE OR LIABLE FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER INDIRECT DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE OR THE INFORMATION CONTAINED ON THE SITE, EVEN IF THAT PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THE TOTAL LIABILITY OF THE GRS TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION RESULTING FROM YOUR USE OF THE SITE, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED ONE DOLLAR (US$1.00).

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

TERMINATION

GRS may, in its sole discretion, terminate or suspend your access to all or part of the Site, for any reason, including without limitation, breach of these TC. In the event these TC are terminated, the restrictions regarding Materials appearing on the Site, and the representations and warranties, indemnities, and limitations of liabilities set forth in these TC will survive termination. In the event that you are unsatisfied with the services provided by Staples, your sole remedy is to terminate your use of the Site.

JURISDICTION

These TC are governed by and will be construed and enforced in accordance with the laws of the State of Connecticut as applied to agreements entered into and completely performed in the State of Connecticut. Any dispute, controversy or claim arising out of or relating to these Terms and Conditions, including any disputes relating to the content of the Site, whether sounding in contract, tort or otherwise, shall be finally resolved by arbitration. The arbitration shall be conducted by one arbitrator in English and in accordance with the Commercial Arbitration Rules of the American Arbitration Association, which shall administer the arbitration and act as appointing authority. The place of the arbitration shall be New Haven, Connecticut. The decision of the arbitrator shall be binding upon the parties hereto, and the expense of the arbitration (including without limitation the award of attorneys' fees to the prevailing party) shall be paid as the arbitrator determines. The decision of the arbitrator may be entered by any court of competent jurisdiction. You agree to submit to the jurisdiction of the state and federal courts in Connecticut for the purposes of any judicial proceedings to obtain interim relief and in aid of the arbitration or judicial proceedings to confirm or enforce the award. Notwithstanding the foregoing, GRS may seek preliminary injunctive relief from a court of law in the event of a breach by you. This Site is controlled and operated by GRS from its offices within the United States. EDR makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where any of the contents of this Site are illegal is prohibited. Those who choose to access this Site from other locations do so of their own volition and are responsible for compliance with applicable local laws.

 Waiver

Failure to insist on strict performance of any of these Terms and Conditions will not operate as a waiver of any subsequent default or failure of performance. No waiver by GRS of any right under these Terms and Conditions will be deemed to be either a waiver of any other right or provision or a waiver of that same right or provision at any other time.

Severability

If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and the liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most clearly matches the intent of the original provision and the remainder of these Terms and Conditions shall continue in effect
 
Returns

CANCEL AN ORDER:

You may cancel your entire order or a portion of your order by calling us as long as the order has not yet been shipped.

RETURN POLICY:

If for any reason you are not satisfied with a product that have a return policy, simply return it within 30 days, for an exchange or return. Please note return requires Return Merchandise Authorization (RMA) and some products do not have return.  Particularly products based on our proprietary refining technology do not have return policy (REFINEIT products) because together with the equipment it is knowledge you are purchasing and knowledge can not be returned.

A restocking fee of 15% will be charged on all returns unless the item is defective or where prohibited by law. A restocking fee of up to 25% may be charged on some items and items that do not meet the Return Requirements listed below. Additional conditions and requirements may apply – please read our full return and exchange policy.

RETURN REQUIREMENTS:

Returned products must be in brand new, mint condition.

Items must be in the original, undamaged packaging with all packaging
materials, including instruction booklets, packing inserts, plastic bags and blank
warranty cards. The manufacturer's labeled packaging must be enclosed within
a new shipping carton.
 
SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE.
 
Please note we do not accept returns on International purchases at this time.

If the item being returned does not meet the above conditions, has been opened or shows signs of wear the return may be refused and returned to you or you may be charged a 25% restocking fee.

Returns must be received within 14 calendar days after notifying of intent to return. After receiving and inspecting the returned merchandise, we will reimburse you for the purchase price of the item. You will be refunded in the same method in which you paid for the merchandise originally. If a check refund is due, please be advised that it may take up to 30 days to receive your refund. After the return period has expired, please contact the manufacturer to resolve any problems with your equipment.

PRODUCT RETURN GUIDELINES


It is important to understand the standards that have been established within the industry regarding the terms and conditions of a sale. The standards are as follows:
The purchases are subject to manufacturer restrictions that may be different from other product purchases you have made. All product returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department. These category returns are subject to a restocking fee. Several manufacturers’ policies and restrictions disallow product returns. Products from these manufacturers are not returnable. You will need to contact these manufacturers directly regarding return or replacement of their products in accordance with their respective guarantees and/or warranties.

Please save all packaging and accessories for any item that is to be returned. All original equipment, components, manuals, cables, documents and packaging must be returned with your item for your return to be accepted. All returns are inspected prior to credit being given and a return may not be accepted or additional restocking fees may apply if not all items are returned in a new condition. An item returned for a replacement may be repaired or replaced at the company’s discretion, unless otherwise required by law. Products with specific refund and return policies and deadlines must be returned within the times specified for each item. All items sold through our websites are subject to our Privacy Policy regarding use of the site and order acceptance. Physically damaged items cannot be returned.

SHIPPING CHARGES:

Original shipping charges are not refundable. Shipping charges on returned products are the responsibility of the customer. We will match the shipping method and pay for shipping charges on replacement or exchanged products. We strongly recommend you fully insure your return shipment in case of loss or damage.

RESTOCKING FEE: 

A 15% restocking fee will be charged unless the item you received is defective, damaged, you received the wrong item, or law prohibits the fee. A restocking fee of up to 25% will be charged in some cases as noted and an additional fee may be charged for products returned as defective that test to be operational upon return. Additionally, any return that has missing accessories or is incomplete in packaging may be rejected or will be subject to an additional restock fee to cover the price of the missing item.

MANUFACTURER'S (End-User) WARRANTIES:

Other then produced by Gold Refining Systems products may be covered by Manufacturer’s Warranty. Manufacturers' warranty details are typically available at the manufacturer's website. Manufacturers' warranties can also be obtained free by contacting the manufacturer. Please note that products in this category are non-refundable unless otherwise indicated.

Some products must be returned directly to the product manufacturer for repair or replacement, unless otherwise required by law. For these items, the warranty policy from the product manufacturer explicitly requires that any returns, repairs etc. be requested and processed directly by the consumer (or "end-user") of the item. More specific return policies are designated for the item categories listed below.

RETURN POLICY FOR MANUFACTURER (END-USER) WARRANTY ITEMS:

Consumable Items

Consumable items such as filters, chemicals, etc. may only be returned if the
product is unopened. Buyers requesting a refund will be charged a restocking fee
of up to 25%.

Manufacturer-Recertified Refurbished and Open-Box Items

When we sell items that are listed as "manufacturer recertified" or "open-box",
these items are sold at greatly reduced prices and they bear a limited 10-day
refund-only return policy. Accessories MAY NOT BE INCLUDED with refurbished
products, even if the missing accessory was included in the original packaging.
We cannot provide replacement service for these items, as their stock is limited.
The entire risk as to the quality and performance of these items is with the buyer.
These items have been tested for functionality, but may have superficial physical
defects including (but not limited to) scratches, dings or dents. Should these
items prove defective following their purchase, the buyer (not the manufacturer,
distributor, or retailer) assumes the entire cost of all necessary servicing or repairs,
unless otherwise required by law. These items are not covered by our 30-day
satisfaction guarantee.

ADDITIONAL RMA TERMS:

Physical Damage Policy

Physically damaged items cannot be returned. If you return any physically damaged item, the item will be returned to you at your expense.

Rebates/UPC Codes

Products offering mail-in rebates are not returnable once the rebates have been filed. Be sure that the product is functional and that you intend to keep the product before sending in for your rebate. Products missing UPC codes or serial numbers from the box are NOT returnable, are non-refundable, and will be rejected. Only the product manufacturer can replace any defective item missing the UPC code.

Bundle Specials

Bundle Specials contain multiple items offered together at a discounted price. Offers are valid only while supplies last. Purchasing multiple units of a Bundle Special that feature a mail-in rebate may yield only one redeemable rebate offer (per the manufacturer's "limit one per household" provision). If you wish to return a Bundle Special for a refund, you must return the ENTIRE BUNDLE within specified return period from the date of purchase. Note that a restocking fee of up to 15% will be applied. Components within a Bundle Special may be returned for replacement only. Individual items may only be returned for replacement if an RMA number is acquired within the Standard Return period.

Please note: in some cases, a bundle discount has been applied to each item. You will be refunded the discounted price, which may differ from the price if you purchased it individually.

Out of Stock or Back-ordered Items

You will be issued a refund, if you return an item for an exchange (if the product qualifies for an exchange) after the product has been discontinued and we are out of stock

Exchanges

EXCHANGE REQUIREMENTS:

Exchanged products must be in brand new, mint condition.

Items must be in the original, undamaged manufacturer's packaging with all
packaging materials, including instruction booklets, packing inserts, plastic bags,
and the blank warranty cards. The manufacturer's labeled packaging must be
enclosed within a new shipping carton.

Please note that the warranty card must not be filled out.

SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE

Exchanges must be received within 14 calendar days after notifying of intent to
exchange. After the exchange period has expired, please contact the
manufacturer to resolve any problems with your equipment.
Subscribe
Unsubscribe